About Impex Auto Glass

Auto Glass Replacement Charlotte is a website of Impex Auto Glass, a North Carolina auto glass company. It is Impex’s page for drivers who need glass replaced in Charlotte and in the towns west and south of it. The phone number and the quote form on it go to Impex, and every job booked through it is done by Impex Auto Glass.

This site is not connected with any other auto glass business that uses Charlotte in its name. If you are looking for a different company, check its own website and address.

Who Impex Auto Glass is

Impex Auto Glass is owned by Impex Auto Sales, an automotive group headquartered in Greensboro, North Carolina. The Impex family also includes Impex Chevy, Impex GM and the Impex Heavy Metal Division. Impex describes its own growth on its About page: from one person to five technicians in its first year, and today a team of 36.

Impex has two shops in North Carolina: 5641 David Cox Rd, Charlotte, NC 28269, and 8748 W Market St, Greensboro, NC 27409. It describes its reach as all of North Carolina, all of South Carolina and parts of Georgia, with mobile service throughout. In Charlotte, the technicians and the glass set out from the David Cox Rd shop to wherever your vehicle is parked.

How Impex works

Impex sets out its mission as delivering accurate, transparent and efficient auto glass service while keeping your downtime short. In practice, that means:

  • The right part first time. Impex verifies the glass against your vehicle identification number before it is ordered.
  • Calibration in the same visit. Impex performs ADAS camera calibration on site when the vehicle requires it, without a separate dealership appointment.
  • All-in quotes. Impex’s quotes are meant to be fully inclusive, with no hidden fees, upsells, delivery charges, fuel fees or disposal fees.
  • Insurance handled. Impex works with all major insurance providers and can deal with your insurer on a glass claim.
  • Fleets. Impex works with company fleets and keeps common fleet glass in stock.

Impex says it was named a Top 25 Auto Glass Retailer in the United States by AGRR Magazine, and lists itself as a 2025 AGRR Magazine Top Retailer Award winner on its testimonials page.

Why this site exists

Most people who search for auto glass replacement in Charlotte want plain answers before they pick up the phone: which glass their car takes, how long the job is, whether they can drive afterwards and how the insurance side works. This site is where Impex answers those questions for Charlotte drivers, page by page, in the order people tend to ask them. The answers are drawn from Impex’s own guidance and from published North Carolina statutes and Department of Insurance pages, and each page says where a figure comes from. Where Impex has not stated something, such as prices or hours, this site does not guess: ask Impex directly.

What Impex does in Charlotte

Impex’s main website is impexautoglass.com. For towns, see the areas we serve; to book, see the contact page.

Questions drivers ask

Is Auto Glass Replacement Charlotte part of Impex Auto Glass?

Yes. It is a website of Impex Auto Glass. Calls and quote requests from it go to Impex.

Where are Impex’s shops?

5641 David Cox Rd, Charlotte, NC 28269, and 8748 W Market St, Greensboro, NC 27409.

Is this the same business as Charlotte Auto Glass?

No. This site belongs to Impex Auto Glass and is not connected with any other business that uses Charlotte in its name.

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